Phil Palmieri is telling a story on the floor that boils down to this : A constituent’s cable service was out 3 minutes before the Patriot’s game (HORROR!); he called a Charter hotline and got someone in West Virginia who didn’t really get the situation (he seems surprised). He called again: got someone in Washington (again, seems surprised).
“If we can’t get a local person to pick up – not one!…what are we doing here.”
“I will not vote for the contract until we can get one local person on the phone…I am not very pleased with Charter.”